We hope that you love your new Runderwear, and we’re sure that you’ll enjoy the ultimate experience in both comfort and performance. However, in the event that you wish to return your order to us – we’re happy to exchange or refund your order within 30 days of purchase.
Black Friday & Christmas Gift Returns
For purchases made in November and December you can return these items up until the end of January 2022. We only ask that products be returned unworn and in their original packaging.
To make a return please follow our simple to use returns process:
If the item you buy does not fit, simply click 'MAKE A RETURN' below, selecting exchange instead of return, and tell us which size you would like in the comments box on the next page, that's it.
Simply click the link below to arrange your exchange or return.
In the unlikely event that any item in your order is faulty or defective, we will replace or refund the value of these products within the first 30 days of purchase. Please email the Customer Care team with your order details via firstname.lastname@example.org and we will be more than happy to assist you in getting any issues resolved as quickly as possible.
To complete any return or replacement – proof of purchase will be required (order reference number).